Synelo automates review requests for local businesses — sending warm, professional messages after every appointment or booking, while privately intercepting unhappy customers before they reach public platforms. We're building the complete automation suite to help local businesses grow smarter and live easier.
of customers read reviews before choosing a local business
higher revenue when rating grows from 4.2 to 4.8 stars
more trust with 50+ reviews vs under 10 reviews
Synelo is a UK-based business automation platform built for local businesses. We believe every business — regardless of size — deserves access to the same powerful tools that large corporations use to manage their reputation and grow their customer base.
We're not just a review tool. We're building a complete automation suite for local businesses — helping you work smarter, grow faster, and compete with confidence in an increasingly digital world.
Businesses that put the right systems in place today will be the ones thriving tomorrow. We're here to make that as simple as 2 minutes.
Built in the UK, currently focused on UK businesses. International businesses are welcome to enquire — we'll work something out.
Your data and your customers' data is always protected and handled responsibly.
V2 is coming soon. We build what our clients need — tell us what would help you most.
Tell us what your business needs and we'll build it. hello@synelo.co.uk
93% check reviews before booking — but only 1 in 10 happy customers leaves one unprompted. Your competition is getting reviews you're missing.
One unhappy customer can post publicly within minutes. Without an intercept system, you have no chance to resolve it first.
Google uses review frequency and recency as a local search ranking signal. More reviews = higher visibility = more customers finding you.
Competitors using review automation are building an advantage every day. The gap grows wider the longer you wait.
Businesses with 50+ recent reviews rank up to 2x higher in local Google search. Synelo builds that volume automatically — turning every job into a ranking opportunity.
More positive reviews means customers choose you over competitors — directly increasing revenue. When a single new customer from a better Google ranking is worth hundreds of pounds, the return on Synelo's monthly cost is significant. Most clients recoup it within their first week.
The automation and systems that large corporations use to manage reputation are now accessible to every local business. That's what Synelo is built to do.
Synelo V1 is live and ready. V2 is coming soon with powerful new capabilities.
Everything you need to start growing your reputation and protecting your business from day one.
V2 brings deeper automation, more platforms, and tools designed around how your specific business operates.
We build services for businesses. Tell us what you need and we'll build it. hello@synelo.co.uk
If customers can leave you a review, Synelo can help you get more of them.
V1: Automated triggers via booking integrations (Calendly, Fresha & more) or Stripe — fires when a booking is fulfilled or payment is taken. No integration yet? The manual trigger form is a simple backup on all plans. V2 brings dedicated tools for tradespeople (SMS/WhatsApp) and eCommerce businesses.
Two ways to trigger a review request — then Synelo handles everything automatically.
Connect your booking platform (Calendly, Fresha & more). When a booking is fulfilled, Synelo automatically sends the review request — no manual action needed. Set it up once and it runs itself.
Connect your Stripe account. After every successful payment, Synelo fires automatically. Ideal for any business that takes payments through Stripe — no extra steps ever.
Not on a supported platform yet? Use your unique trigger form link — open it on your phone, enter the customer's name and email, hit send. Everything else is handled automatically. A reliable fallback for every business.
A warm, professionally branded email is sent to your customer containing a link to your Synelo experience form. The message uses their name and is signed from your business.
Customer selects positive — they're immediately redirected to your Google review page to leave a 5-star review. One tap, done.
Customer selects okay or bad — they're shown a private form asking exactly what went wrong. This feedback is sent directly to you so you can address it, improve your service, and respond before anything becomes public. We send a genuine apology on your behalf.
If the customer doesn't respond within 48 hours, one polite reminder is sent automatically. Nothing more after that.
Every month you receive a clear summary of your review growth, rating improvements, response rates, and overall reputation performance.
For any questions, issues, or custom requests — contact us directly at hello@synelo.co.uk and we'll respond within 24 hours.
Your customers receive a warm, branded message then a clean form asking how their visit went. No pressure. No spam.
After every job or appointment, your customer receives your experience form — a clean, simple question that takes 10 seconds to complete. Their answer determines the next step automatically.
Your feedback helps us improve · Takes 10 seconds
No technical knowledge needed. We handle everything after you sign up.
Tell us about your business — name, type, contact details, and which plan you'd like. Takes 2 minutes.
We configure your Synelo account, brand your messages to your business, and set up your experience form.
We send you your unique manual trigger form link as a backup option. Pin it to your phone home screen for instant access if you ever need it.
Connect Stripe for full automation — or use the manual form. Watch your Google rating grow.
After completing a job, open your trigger form link on your phone, enter your customer's name and email address, hit send — Synelo handles everything else from that point. We recommend pinning the link to your phone's home screen so it's always one tap away. It's that simple.
For any questions about setup: hello@synelo.co.uk
Join local businesses already growing their reputation with Synelo.
"Within two weeks of using Synelo, our Google reviews went from 12 to 34. The negative intercept alone saved us from what could have been a really damaging public complaint."
"I was sceptical at first but it genuinely runs itself. Customers are leaving reviews I never would have got otherwise. Setup took less than 5 minutes."
"Our rating went from 4.1 to 4.7 in 6 weeks. We're now showing up above competitors in Google Maps who we never used to beat. The ROI is unreal for the price."
Beta client reviews — join them today at our founding rate · hello@synelo.co.uk
Simple pricing. No hidden fees. No contracts. Cancel anytime.
No contracts · Cancel anytime · Founding rate locked permanently · Questions? hello@synelo.co.uk
Growth and Pro plans include three trigger options — choose what works for your business: (1) Booking integrations like Calendly and Fresha that fire automatically when a booking is fulfilled, (2) Stripe trigger that fires after every successful payment, or (3) the manual trigger form as a backup on all plans. On Starter, the manual form is your primary method — enter the customer's name and email after each job and Synelo handles the rest.
Our Negative Intercept catches unhappy customers before they reach Google. If a customer selects "okay" or "not what I expected," they're shown a private feedback form asking exactly what went wrong — not a review link. You receive an instant private alert so you can resolve it. We also send a genuine apology message on your behalf. The complaint never goes public — and the feedback itself gives you valuable insight to improve your service.
After signing up, we send you a unique trigger form link. This is your backup option — if you're not on Stripe, or for any job where you want to send manually. Open the link on your phone, enter your customer's name and email, and hit submit. Synelo instantly sends them the experience message. We recommend pinning the link to your phone's home screen for quick access. It's not a replacement for the automated Stripe trigger — but it means Synelo works for every business from day one.
All messages are branded with your business name and personalised with your customer's name. V2 will introduce a full template editor with custom branding including your logo, colours, and message templates. Growth and Pro V2 plans unlock the full template library.
None at all. You fill in our onboarding form with your business details and we handle everything else. Setup takes under 2 minutes on your end. If you ever need help, email us at hello@synelo.co.uk and we respond within 24 hours.
No. If you sign up now at the founding rate, your price is locked in permanently — for as long as you remain a Synelo customer. When V2 launches and prices increase for new customers, you keep your current rate forever.
Synelo is currently focused on UK businesses. However, if you're based internationally and interested, we welcome your enquiry. Email us at hello@synelo.co.uk and we'll let you know whether it's a fit and what we can offer.
If customers can leave you a review, Synelo can help you get more. V1 works for any business using Stripe for bookings or payments — or any business willing to use the manual trigger form. V2 brings dedicated tools for tradespeople (SMS/WhatsApp) and eCommerce. Unsure? Email hello@synelo.co.uk and we'll advise.
Your founding rate is locked to the plan you signed up on — and it stays locked permanently on that plan. If you choose to upgrade to a higher plan when V2 launches, the new plan will be priced at the V2 rate. You can always stay on your current plan at your founding rate for as long as you remain a customer. Think of it as: your founding rate is yours to keep — upgrading is a separate choice.
Completely. Synelo never sees, stores, or has access to your customers' card details or any financial information. Stripe handles all payment data independently — we only receive the customer's name and email address so we can send the review request. Stripe is PCI-DSS compliant and one of the most trusted payment processors in the world.
Join local businesses already using Synelo. Lock in the founding rate permanently — your price never increases, no matter how much we add.
Whether it's a question, a custom requirement, or you just want to know if Synelo is right for your business — get in touch.
We build and help businesses grow. Whatever you need — we want to hear it.